Wi-Fi Smart Switch Works with Alexa Google Home

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Product Details

Wi-Fi Smart Switch Works with Alexa & Google Home

Make your home smart with this efficient WiFi Smart Switch that Works with Alexa & Google Home and make your life more comfortable.
Features:
Smart WiFi Touch Wall Switch: This touch switch supports maximum power of 2200W that can work with most lights and other electric appliances. It can separately control 1/2/3 appliances at the same time.
APP Remote Control: User can use a smartphone to remotely control turn on / off home electronics at anytime and anywhere via APP as long as the phone has 2G/3G/4G/WIFI network. It makes your home appliances smart in 1 second. Compatible with iOS and Android OS.
APP download: eWeLink.
Premium Quality: Made of flame-resistant ABS shell and toughened glass panel that ensures a good durability. Luxury and fashion design that can be well fit into most houses with different decorate style.
More Intelligent: Work with Amazon Alexa / Google Home, user can control this WiFi socket via voice through Alexa / Google device to turn on/off the switch (support independently control), which makes the operation more convenient and more intelligent.
Strong Function: Support timer function that includes countdown, single and repeat timer, it can set Max. 8 groups of timer setting. Support multi-player control, one switch can be controlled by up to 20 phones (by share function) and one phone can control several switch (Depends on the bearing of the router in practical use). Support network off work function, the timer setting can work as usual even if the network is shutting down.
Note: This Wi-Fi touch switch need to connect to a neutral line.
Specification:
Type: Touch WiFi Switch (EU /US Standard)
Material: Flame-resistant ABS, toughened glass
Quantity: 1 pc
Item Color: Black/White
Rated Voltage: AC 90V-250V, 50/60Hz
Rated Power: 2200W
Max. Current: 2A
Wi-Fi: 2.4GHz, IEEE 802.11 b/g/n
Plug: EU / US standard
OS Supported: Android and iOS
Wireless Power Consumption: <0.3W
Power Supply: Neutral and Live wire
Work Temp.: -40~60 °C
Certification: CE, RoHS, FCC, EMC
Size: 8.6*8.6*3.5cm / 3.4*3.4*1.4″ (L*W*H)
Maximum installation size: 5*5.2*2.5cm/2*2*1″(L*W*H)
APP download: eWeLink
Problem and Suggestion :
The device not stable connecting on App
1. Each router having the connection limited, but more and more smart device working on family
2. still using very old version routers even more than 3 years ago version.
In order to have excellent experience, the suggestion is :
1. re-set the router connection limited
2. change a new update version router
3. please note these switch only work on 2.4G WiFi network, not 5G.
EU Package:
1*WiFi touch light switch
1*QR code card
1*Package box
US Package:
1*Smart Light Switch
2*Long Screw
4*Short Screw
1*Package box

NOTE:

Dear Customers, due to Pandemic Virus COVID-19, delay of shipments may occur.

Thank you for understanding.

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of sosmartdeco (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://sosmartdeco.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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